Managed Microsoft 365
Email and collaboration, identity, devices, backup and support—scoped to your business and managed by one team.
Keep email, Teams and shared work organised and managed.
Scope depends on your plan.
Protect access with secure identities and multifactor authentication.
Scope depends on your plan.
Apply security and management controls across business devices.
Scope depends on your plan.
Protect Microsoft 365 information and support recovery when required.
Scope depends on your plan.
Get ongoing help, administration and regular service oversight.
Scope depends on your plan.
Outcomes
Scope depends on your plan.
Scope depends on your plan.
Stronger sign-in, email and device controls, set up and kept under management.
Important Microsoft 365 data backed up, monitored and restore-tested.
One accountable team for licences, people changes and everyday questions.
These describe how the service is designed. No service can guarantee security, compliance, uptime or the recovery of every item.
Resilience Onboarding Review
One page shows what to look at first. Each finding carries its evidence and an owner decision, then a First, Next, Then plan.
Illustrative example using synthetic information. Actual findings depend on your Microsoft 365 environment.
See the full sample reportSample report · Synthetic data, not a client
User and former-staff access
Address first
Administrator roles
Confirm, then decide
Email protection and domain authentication
Keep under periodic check
A former-staff account appears to remain enabled
PriorityConfirm whether this person has left and whether the account should stay.
First
Priority items
Next
Sign-in and roles
Then
Sharing and licences
Managed plans
Choose the level of care that fits. We confirm the plan and price with you after the Fit Call.
Core tenant and licence administration
Licence: Business Basic, Standard or Premium
Adds managed security, backup, recovery and ongoing support
Everything in Essentials
Licence: Business Premium required
Adds device enrolment, endpoint management and broader prioritised support
Everything in Secure & Recover
Licence: Business Premium required
Licence charges are separate from OneOfZero's management fee. Essentials works with Business Basic, Standard or Premium, depending on your agreed requirements. Secure & Recover and Managed Workplace require Business Premium. Licensing arrangements are confirmed in your written proposal.
Founding programme
You are under no obligation to buy a plan or anything else.
Beyond Microsoft 365
An independent backup of your Microsoft 365 data, monitored and restore-tested.
Professional websites with clear service pages and enquiry paths that are easier to follow up.
Hosting oversight, updates and agreed changes for the website you rely on.
Why OneOfZero
One point of contact for the whole plan.
We review your Microsoft 365 before we manage it.
Nothing starts until you agree in writing.
Nothing changes in your tenant without it.
It is a free 30-minute call with a person. The call confirms your business requirements, Microsoft 365 user count, current licences, backup arrangements, devices, existing IT-provider relationship and which OneOfZero service may suit you. No tenant access, audit or technical assessment takes place during the Fit Call.
Pricing depends on your users, devices, licence commitment and support requirements. We confirm it in writing after the Fit Call, before you agree to anything.
Not for the Fit Call or the Readiness Check. A Resilience Review or managed plan needs access to your tenant, and written authorisation is required before any tenant access.
It depends on your plan. Essentials covers licence administration, limited user onboarding and offboarding, and standard Microsoft escalation assistance. Secure & Recover adds fair-use Microsoft 365 support and quarterly service reviews. Managed Workplace adds device enrolment, broader fair-use remote IT support, prioritised support within the service terms agreed in writing, and a quarterly technology review. Support covers reasonable day-to-day requests within your plan. Fair-use limits, service boundaries and response expectations are set out in your agreement. Support is not unlimited.
No pressure and no obligation. No tenant access, audit or technical assessment takes place during the Fit Call.
